Privacy policy

3rd Sector Tech · Last updated May 2026

3rd Sector Tech is committed to protecting your personal data and complying with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what information we collect, how we use it, and your rights in relation to it.

Our commitments

• We only collect personal data that is necessary for the purpose at hand.

• We only use your data for the purposes we tell you about.

• We only share your data with third parties where required by law or with your consent.

• We keep your data only for as long as is necessary, and no longer than three years.

• We take appropriate steps to protect your data from unauthorised access or accidental disclosure.

• We will keep your data accurate and up to date where possible.

Our lawful basis for processing

We process personal data on the following lawful bases:

• Legitimate interests — for general enquiries and day-to-day business operations.

• Contract — where you have engaged us to provide a service.

• Consent — where you have explicitly agreed to us using your data for a specific purpose, such as marketing communications.

How we collect your information

We collect personal data when you make an enquiry, send us an email, complete a contact form, or otherwise provide us with information directly. Where a specific service requires it, we may ask for your formal consent before collecting sensitive information.

Our contact form is powered by FormGenius, a product developed by 3rd Sector Tech. You can find out more about how FormGenius handles data at formgenius.co.uk.

What information we collect

The personal data we collect may include your name, email address, postal address, telephone number, and the nature of your enquiry. Where we are providing a service, we may also collect additional information necessary to fulfil our obligations, carry out due diligence, or meet legal and regulatory requirements.

We may also collect general, anonymised data about how people use our website — for example, which pages are visited most frequently — to help us improve our service.

How we use your information

We use your personal data to respond to enquiries, deliver services, and manage our relationship with you. We may also use it for internal quality monitoring or to ask for your feedback on services you've received.

If you have opted in to receive marketing communications, we may periodically send you information about 3rd Sector Tech, our products, and relevant sector news. You can withdraw this consent at any time.

We will not publish anything that could identify you personally without your explicit consent.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your data (the "right to be forgotten"), where applicable.

• Object to or restrict how we process your data in certain circumstances.

• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@3rdsectortech.co.uk.

Third-party links

Our website may contain links to other organisations' websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies independently.

How long we keep your data

We retain personal data for no longer than three years from the point of collection, unless a longer period is required by law or by the terms of a service agreement.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page. Continued use of our website following an update constitutes acceptance of the revised policy.

Concerns or complaints

If you believe your privacy has been breached, please contact us at info@3rdsectortech.co.uk. We take all data protection concerns seriously and will respond promptly.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.